Privacy Policy

Last Updated: March 7, 2025

We committed to protecting your privacy while offering secure and seamless EV charging via RFID or UPI. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our OCPP-enabled platform.

Information We Collect

We collect information to enable secure, seamless EV charging for our users and partners.

User Identification Details (Name, Contact Number, Email)
RFID or UPI Transaction Metadata
Charger and Session Information (Location, Duration, Power Usage)
Wallet Balance and Recharge Logs (for RFID users)
Device and Usage Analytics for performance optimization

Data Protection

We implements strong security protocols to protect your data at every step.

End-to-End Encrypted UPI & RFID Session Handling
Secure Cloud Infrastructure and Access Controls
Regular System Audits and Threat Monitoring
Minimal Data Retention Philosophy
GDPR and Indian IT Act Compliance

User Consent & Control

We respect your privacy and give you complete control over your data preferences.

Clear consent for using personal and transaction data
Options to delete or export your information upon request
Opt-in for marketing or communication preferences

How We Use Your Information

We use your data only to enhance your charging experience.

To verify user identity and authorize charging sessions
To facilitate real-time UPI payments or RFID billing
To ensure operational reliability of charging infrastructure
To detect misuse or fraud in charging behavior
To optimize performance and rollout platform improvements

Third-Party Sharing & Cookies

We only share data with trusted partners where absolutely necessary.

We may use payment gateways like Razorpay to process UPI transactions
All vendors are contractually obligated to protect your data
We use cookies and analytics tools for improving performance
You can manage cookie permissions via browser settings

Our Privacy Commitment

we are committed to handling your data with transparency, accountability, and care. We continuously improve our practices to ensure your trust and protection.

Transparency

You will always know what data we collect and how we use it — no hidden practices or surprise tracking.

User Control

You can export, edit, or request deletion of your data at any time from your account settings or by contacting us.

Global Data Protection Compliance

We complies with major international data protection regulations, including GDPR, and India’s IT Act, ensuring your data remains secure and respected across borders.

Changes to the Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in technology, legal requirements, or our service offerings. Any updates will be posted on this page.